Anyone who wishes to inquire about Compliance Control or has suffered from illegal or unfair acts of
Hanwha Corporation or its directors or employees is welcome to report such case by leaving a message below.
The message will be delivered directly to the Compliance Officer, and those who enter their name and contact
information are guaranteed a reply within 48 hours (during business days).
Name, e-mail, contact information, name of company, access logs, service use records, cookies, IP information
However, personal information collected may vary depending on ‘collection route’.
The company uses personal information collected for the following purposes:
Handling complaints, conveying notifications
Evaluating access frequency or statistics concerning service use
In principle, personal information collected is immediately discarded when the information has been used for
the collected purpose. However, the following information is retained for the following period for the following purpose:
Retained Information: Name, e-mail, contact information, service use records, access logs, cookies, IP information
Retention Purpose: Management of responses to queries and follow-up on re-inquires
Retention Period: 3 years
Further, company retains personal information collected when it is required to do so under related laws and regulations.
Records of consumer complaints or handling of disputes : 3 years (Act on the Consumer Protection in Electronic Commerce, etc.)
Do you agree with the above personal information
collection and use?