• The company collects the following personal information to provide our services.

  개인 정보 수집에 대한 수집방법, 수집필수항목, 수집선택항목 등의 정보를 나타낸 표

  Method of collection	Information to be collected
  	Required information	Optional information
  Compliance control HOT LINE	Name, email	Contact information

• The following information may be automatically generated and collected in the course of using the service or processing business using the website.

  Access IP, cookies, access logs, and service usage records

The company collects personal information to provide consultation and inquiry services to answer your inquiries, process your expressions of interest, handle complaints, and provide other channels of communication.

In principle, the company destructs the information immediately after the purposes of its collection and use have been achieved without delay.

Items to be preserved : Name, contact information, email, service usage record, access logs, cookies, access IP

Reason for preservation : For Q&A management and confirmation when inquiring again.

Retention period: 1yr (Reasons for information protection by company's internal policy)

In principle, the company destructs the information immediately after the purposes of its collection and use have been achieved without delay.
The procedures and methods for destroying personal information are as follows.

Destruction procedure

Information entered by users through customer service inquiries is transferred to a separate DB after the purpose is achieved, stored for a period of time in accordance with internal policies and other relevant laws and regulations (refer to retention and usage period), and then destroyed. Personal information transferred to a separate DB will not be used for any purpose other than its retention unless required otherwise by law.

Destruction method

Personal information recorded and stored in the form of electronic files is destroyed using technical methods so that the records cannot be reproduced, and personal information recorded and stored in paper documents is destroyed by shredding or incineration.

In principle, the company does not provide the personal information to third parties. However, the following exceptions apply.

• If prior consent is obtained from the data subject.
• As required by law or at the request of an investigative agency in accordance with the procedures and methods prescribed by law for the purpose of an investigation.

The company entrusts personal information as follows for service implementation and does not provide it to third parties. In accordance with the relevant laws and regulations, the company stipulates the necessary matters to ensure that personal information is safely managed during consignment contract.

• Entrusted person (trustee): Hanwha System
• Commissioned work: Operation and maintenance of Hanwha Corporation website

• The information subject may exercise the right of the company to view, correct, delete, and stop processing personal information at any time. If the data subject contacts the company's privacy department in writing, by phone, or email, the company will take action without delay.
• If the data subject requests correction of an error in personal information, the personal information will not be used or provided until the correction is completed.
• The company handles personal information that has been terminated or deleted at the request of the information subject as specified in the "Retention and use period of personal information collected by the company" and does not allow it to be viewed or used for any other purpose.

The company operate "cookies" that store and retrieve information about you from time to time.
A cookie is a very small text file that is sent to your browser by the server used to operate a company's website and is stored on your computer's hard disk.

• Cookies, etc. are used to: Analyze how often you access a page, how long you spend on it, etc.
  1. You have a choice to the installation of Cookies. Accordingly, you can accept all cookies, confirm each time a cookie is stored, or refuse to store all cookies by setting options in your web browser.
• How to enable/disable cookies in your web browser
  1. Chrome: Web browser settings > Privacy and security > Clear browsing data
  2. Edge: Web browser settings > Cookies and site permissions > Manage and delete cookies and site data
• How to enable/disable cookies in your mobile browser
  1. Chrome : Mobile browser settings > Privacy and security > Clear browsing data
  2. Safari: Device settings > Safari > Advanced > Block all cookies
  3. Samsung Internet: Settings > Personal browsing data > Delete browsing data

However, please note that if you refuse to install cookies, you may have difficulty using our services.

1) The company collects Behavioral information as follows.

Web browsing history and Usage records such as click history of users within the web/app services

2) Method of Behavioral Information Collection

Automatically collect and transmit information generated by key user actions on the website/app using tools for collection of created information (Google Analytics)

We use Google Analytics, a web log analysis tool provided by Google, which collects behavioral information of users of our website/app through cookies. In the process, only non-identifiable information that cannot identify individual users is collected. However, users can opt out of Google Analytics by installing the Google Analytics opt-out browser add-on. (https://tools.google.com/dlpage/gaoprout).

Recipients of behavioral information: Google

Purpose of Behavioral information collection : Providing corporate information utilizing user behavior information

Processing and retention period: Behavioral information is retained and used for up to 14 months from the date of collection and is deleted monthly basis after the retention period has expired.

In order to protect your personal information and handle complaints related to personal information, the company has designated the department responsible for personal information and Chief Privacy Officer as follows.

A person responsible for personal information management: Manager Huiung Lee
Email : lee.hw@hanwha.com

If you need to report or consult about other privacy violations, please contact the following organizations.

• 1. Personal Information Infringement Reporting Center (privacy.kisa.or.kr / (without country number) 118)
• 2. Personal Information Infringement Reporting Center (www.kopico.go.kr / (without country number) 1833.6972)
• 3. Supreme Prosecutors' Office Cyber Investigations Division (www.spo.go.kr / 02.3480.3573)
• 4. National Police Agency Cyber Investigation Bureau (cyberbureau.police.go.kr / (without country number)182)

If there is an addition, deletion, or modification of the contents of this personal information processing policy, we will notify you on the website seven days before the change is implemented.

This personal information processing policy will be applied from August 11, 2025